The browser you are using is too old. Please upgrade your browser or download another browser such as Google Chrome or Firefox.

Customer Service How can we help you?

Customer Service and Practical information

Here you will find useful information on entry documents, travel conditions, tickets, payment and more.

Change your booking free of charge

If you book a cruise or a ferry crossing (economy ticket) with a departure in 2022,  you can change your booking free of charge up to 24 hours before departure. An additional charge may apply if you make the change to a  more expensive departure. If you need even more flexibility, we recommend a flex-ticket.

Timetables & Deviations

  • Timetables & Deviations

    See timetables and updated deviations and sailing information for the routes Kiel - Oslo, Hirtshals - Larvik, Hirtshals - Kristiansand and Strømstad - Sandefjord.

Contact us

  • How can we help you?

    CUSTOMER SERVICE
    +45 99 56 19 00

    Monday - Friday 0900–1700
    Saturday - Sunday: 0900–1400

    Public Holidays: Closed