The browser you are using is too old. Please upgrade your browser or download another browser such as Google Chrome or Firefox.

Customer Service and Practical information

How can we help you?

Change your booking free of charge

If you book a cruise or a ferry crossing (economy ticket) with a departure in 2022,  you can change your booking free of charge up to 24 hours before departure. An additional charge may apply if you make the change to a  more expensive departure. If you need even more flexibility, we recommend a flex-ticket.

Timetables & Deviations

  • Timetables & Deviations

    See timetables and updated deviations and sailing information for the routes Kiel - Oslo, Hirtshals - Larvik, Hirtshals - Kristiansand and Strømstad - Sandefjord.

Contact us

  • How can we help you?

    CUSTOMER SERVICE
    +45 99 56 19 00

    Monday - Friday 0900–1700
    Saturday: 0900–1500
    Sunday: Closed
    Public Holidays: Closed

  • Pentecost opening hours


    Ascension of Christ: 09:00 - 17:00 

    Pentecost: closed

    Whit Monday: 09:00 - 17:00