Customer Service How can we help you?

Reservation & Payment
Booking confirmation

All passengers must have a valid identity card or passport, which must be presented on request. All vehicles must have a nationality plate. Travellers with a motor vehicle need a green insurance card and a licence. Vehicle users are recommended to contact their insurance company prior to departure in order to enquire about the latest regulations applicable to vehicles when travelling abroad.

To change or cancel your booking reservation, please contact our customer service centre (+ 47 22 94 42 00). Please have your booking number ready.

If you have a profile or if you are a member of our loyalty program Color Club, you have access to "My Page". On "My Page" you can:
- upgrade your cabin
- book meals
- book a table in Show Lounge to see the show
- add or change your license plate number, when travelling with a vehicle

Log in to "My Page"

Travel regulations
 

The corona-related entry rules have been lifted.

Read more about our Travel regulations

Have you left something behind? Please fill out the form and we will help you.

Color Line's age limits depends on when and where you want to travel, and what kind of trip you are taking. Here you find an overview of our age limits.

Read more about regulations for entry to Norway with pets

Travelling with pets on board our ships