Customer Service and Practical information
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Face mask
To ensure our passengers a safe journey, Color Line has now introduced requirements for the use of face masks on board ships between Norway and Denmark. All passengers over the age of 12 must therefore wear a face mask during the entire crossing, except when consuming food and drink, and when driving on board and ashore. We encourage everyone to bring a face mask, but it will also be possible to buy this at the reception on board and at check-in.
Free upgrade to FLEX
Secure the FLEX tariff free of charge. Anyone booking a new crossing with departure date in 2020 and 2021 before March 1st 2021 can change or cancel it free of charge up to 24 hours before departure.
TEMPORARY CHANGE IN THE SERVICE OFFER
We have changed our service offer temporarily on board SuperSpeed 1 and SuperSpeed 2.