Registration and booking confirmation
In order to make a booking the following information needs to be provided for each passenger:
gender, nationality and age.
For vehicle bookings, vehicle registration number, length, and height, including any roof racks, must be provided.
For trailers, the total length including drawbar must be provided. Only vehicles accompanied by drivers will be transported. All baggage must consist of personal goods. Furniture, exhibition material, etc. need to be manifested. The transport of such goods needs to be registered with Color Line Cargo.
For the route Kiel–Oslo–Kiel, a cabin is mandatory.
You will recieve a booking confirmation with all details specified and listed.
All travels booked online must be payed immidiately at the time of booking.
The travel price (fare) for minicruises and crossings is due in full by credit/debit card when booking online or bank transfer (if booked via telephone) within 3 days of booking. For package holidays there is a deposit of 20% to payed immidiately, and the remaining balance should be payed within 20 days before departure. For bookings made less than 28 days before departure the full fare is due immidiately.
Bookings made are binding on the customer. A carriage obligation on the part of the Color Line exists only after receipt of the full fare by the shipping company or the travel agency/agent respectively.
When purchasing a trip with Color Line in Germany, Denmark, Norway, etc., the price in the timetable for the corresponding country shall apply.
If the fare is not paid on time, Color Line may terminate the agreement after due notice and setting a deadline, and charge cancellation fees
Payment with 3D secure
We have implemented 3D secure on colorline.com. This means an extra layer of security for you as a customer and minimises the risk of card fraud.
3D secure is a common standard for online shopping, and is all ready in use by a number of webshops. The most common 3D secure technology is also known as verified by Visa and MasterCard Secure Code.
The implementation of 3D secure means that you have to authenticate yourself by punching in you password or bank ID when making a purchase online. This information is kept between you and your bank only. We can not see or store this information. If your bank does not have a 3D secure agreement you will not be prompted for a password.