Safety on Board

The main gas supply for caravans, motorhomes, and similar vehicles must be disconnected or turned off before boarding and during the crossing. Access to gas containers should be unlocked if possible so that containers can be removed in case of fire. As confirmation that the gas is disconnected/turned off, the vehicle will be marked with a note in the windshield before boarding.

It is not permitted to transport loose fuel cans in vehicles. If such transport is needed, Color Line Cargo must be contacted.

Gas-powered vehicles running on LPG, Hydrogen, or Biogas can be transported in the same manner as other vehicles.

Propane and butane gas for private use (e.g., for camping purposes) can be brought in cylinders of up to 2.5 kg (excluding the weight of gas containers). For larger volumes, Color Line Cargo must be contacted.

Scuba tanks filled with air (21% oxygen) may be transported only in vehicles. (Not applicable to pedestrians or cyclists). Maximum of 6 tanks of 15 liters at 232 bar or 12 liters at 300 bar. The tanks must be transported securely and fastened to prevent movement within the vehicle. Other hazardous cargo (according to the IMDG Code), such as flammable liquids and gases, must not be transported in the same vehicle.

Small electric vehicles must be stored on the car deck during the crossing. For safety reasons, charging on board is not permitted.

Examples of small electric vehicles include:

• Electric scooters (Ninebot, etc.)
• Large two-wheeled vehicles (Segway, etc.)
• Smaller one-wheelers and hoverboards (Airwheels, etc.)
• Electric skateboards (Boosted, etc.)

Other electric vehicles may also be covered by this definition

It is not allowed to use electrical appliances other than the standard fittings in cabins or elsewhere on board (I.e. heat sources such as kettles, irons, etc.) If discovered during inspection, such items will be confiscated (held for safekeeping) and may be collected upon return to Hjortnes upon presentation of a receipt.

Hjelpemidler som passasjerer er avhengige av under reisen, som elektriske rullestoler eller oksygenapparater, er ikke definert som reisegods og kan tas med inn i passasjerområdene.
Tillatte litiumbatterier i bagasje
Color Line tillater at hver passasjer tar med følgende personlige litiumbatterier:

• Opptil 100 Wh: Batterier til mobiltelefoner, nettbrett, PC-er, MP3-spillere m.m.
• Løse batterier (maks totalt 1000 Wh per passasjer): Disse må beskyttes mot kortslutning ved å fraktes i originalemballasje, ved å dekke kontaktpunkter med ikke-ledende tape eller ved å pakkes enkeltvis i plastposer.

Lithium batteries are used as a power source in consumer electronics such as mobile phones, toys, tablets, and medical equipment. These batteries can generate high heat if they short-circuit and may catch fire if damaged. Therefore, lithium batteries are classified as dangerous goods and can pose a safety risk. Onboard Color Line vessels, crew members must be immediately informed if electronic equipment becomes damaged, unusually hot, or emits smoke.

Small electric vehicles (e.g. electric scooters) with electric assist motors and rechargeable batteries are only accepted for transport on the car deck. Charging of such vehicles is not permitted onboard.

Small electric vehicles must be stored on the car deck and are not allowed to be charged on board.

Examples of small electric vehicles:
• Electric scooters (e.g. Ninebot)
• Large two-wheelers (e.g. Segway)
• Smaller unicycles and hoverboards (e.g. Airwheel)
• Electric skateboards (e.g. Boosted)

Other electric vehicles may also fall under this definition.

Assistive devices for persons with reduced mobility or medical equipment that passengers rely on during the journey are not defined as travel luggage. This may include electric wheelchairs or oxygen equipment. Such assistive devices are permitted in passenger areas.

Color Line accepts the transport of the following personal lithium batteries per passenger in carry-on luggage:

Max. 100 Wh: Mobile phones, MP3 players, tablets, laptops, etc.

Max under 1000 Wh per battery/power bank per passenger (individual batteries under 100 Wh), provided that loose batteries are protected to minimize the risk of short-circuiting. This can be achieved by transporting them in original packaging, covering the battery terminals with non-conductive tape to insulate them, or placing each battery in its own plastic bag.

Damaged, defective, or recalled lithium batteries, or recalled electronic devices containing lithium batteries, are not permitted onboard.

Transport of lithium batteries as cargo falls under the IMDG Code. Please contact Color Line Cargo for this.

The Chief Officer has advanced first aid training and is medically responsible on all Color Line ships. Additionally, Color Fantasy and Color Magic have their own medic on board. There is a dedicated medical cabin on board equipped to handle acute serious injuries and illnesses that may occur. Please note that you are responsible for any pre-existing conditions or injuries when choosing to travel.

Medical transport/patient transport must bring their own nurse/doctor. Medications and other necessary equipment for the patient must be provided by the patient. It is not possible to borrow oxygen or other medical equipment on board. The medical cabin on board is for acute illness/injury only and cannot be used for patient transport. Contact Color Line customer service centre for more information.

Oxygen for private medical use is allowed. Guests who require oxygen have to provide their own equipment and supply as there is only a limited supply on board. Contact Color Line customer service centre for more information and declaration.

For guests using syringes for medical purposes (insulin etc), we can provide secure containers for disposal of syringes. Please contact the reception on board. Thank you for your consideration.

When transporting weapons, the customer service center must be contacted for further instructions.

Knives and other dangerous objects are not allowed in passenger areas, and the use of knives for preparing your own food on board is prohibited.

Dangerous items will be confiscated.

Reference is also made to Regulation of 29 May 2013 No. 538 on the security of port facilities, as well as the Norwegian Coastal Administration’s guidelines for port security.

Strollers and wheelchairs may not be placed in the corridors on board due to the need for clear escape routes.

No fire or flames allowed (including candles etc).

For safety and privacy reasons, the use of drones is not permitted on Color Line's ships. This also applies to drones that are considered toys.
Please note that strict restrictions also apply to drone flights in Norway. Read more here.

Should an emergency situation arise, alarm signals will be sounded all over the ship.

Alarm signal consists of 7 short tones and 1 long tone means: Proceed at once to the assembly station.

Listen to the information given over the Public Address System. Follow the instructions given by the crew.

This is posted in all cabins. For your own safety we recommend that you read this carefully as it tells you what to do in an emergency situation and indicates the escape routes from your cabin to the assembly/rescue stations.

It is forbidden to stay on the car deck during the crossing. All doors will be locked. The car deck is under continuous camera surveillance from the bridge and the control room.

The ship is divided into fire zones so that any outbreak of fire can be easily contained. Openings in the bulkheads between fire zones are fitted with fire doors. Under normal conditions the doors will generally remain open. The doors can be shut by remote control from the bridge or each door may be shut by a means of a switch or push button adjacent to the door, marked «Fire door release». The crew will shut the doors. Some doors are hinged; others are sliding doors. All fire doors can be opened manually to allow you passage. The doors will close again automatically. A sign on or next to the door will show you how to open it. The car deck is isolated from the rest of the ship as a separate fire zone.

To prevent the ship from listing heavily or from sinking if badly damaged in a collision or grounding, the ship is divided into a number of watertight compartments below the main car deck. These compartments also serve as fire zones. Watertight doors are fitted in the bulkheads between the compartments. Most of these doors are in restricted areas where only the ship’s crew has access. The doors can be opened and shut locally or from a number of locations on board. When closing or opening the doors, a loud bell will sound to warn everybody to mind the doors when they are in motion.

To prevent the ship from capsizing or listing heavily if the car deck becomes flooded due to damage to the hull, the car deck has also been divided into watertight compartments. The ship has either sliding partition walls dividing the car deck (closed when at sea), or watertight compartments on both sides of the car deck. Some ships have a combination of both.

All interior fittings (panelling, ceilings, doors, staircases etc.) are non-flammable. Soft furnishings (carpets, curtains, upholstery, mattresses etc.) are made of fire-retardant materials.

Manual call points are installed at strategic points all over the ship. Should you see smoke from what you think could be a fire, press the nearest call-point button or warn the crew. The call point consists of a button inside a small red box marked BRANN/FIRE.

The ship is equipped with an advanced automatic fire detection system. Automatic smoke detection devices are installed in all rooms on the ship including cabins, corridors, public rooms, storerooms, linen rooms, car deck and engine room. These are monitored from the bridge and the engine control room. The detectors will be activated by just a small amount of smoke and the exact location of the smoke will be indicated on the fire alarm central panel.

Members of the crew are organised into fire fighting teams with specific tasks and duties when a fire alarm is sounded. Each member of a fire fighting team is specially trained in using a self-contained breathing apparatus (smoke diver) enabling them to operate in dense smoke.

There are several fully equipped fire stations on board. In an emergency these will be manned by specially trained fire fighting crew. Fire posts and hoses are located at frequent intervals on all decks throughout the ship and connected to the fire main and the pump system. A large number of portable extinguishers are located in all corridors and public rooms as well as on the car deck and in the engine room.

A sprinkler system is installed on all car decks and connected to a separate fire pump. The engine rooms and the galley area are protected by either Halon or CO2 extinguishing systems.

A fire/security patrol in radio contact with the bridge is on duty at all times. This patrol covers the entire ship and its position is registered and monitored by computer.

The car deck, engine room, other technical rooms and watertight doors (in the bow) are under camera surveillance.

The officers and crew are trained to extinguish all types of fire on board. Emergency drills, including training in evacuating/guiding passengers out of the danger area to assembly stations, are held regularly.

There are at least five fully equipped fire stations on board containing fire fighting equipment, tools, breathing apparatus and communication equipment.

In an emergency situation appointed members of the crew will search through the entire ship to ensure that everybody has been evacuated from cabins, shops, public rooms etc. in the danger area.

If you encounter dense smoke from a fire, hold a wet cloth/towel over your mouth and nose. Crawl along the floor. Smoke rises so there will be less smoke near the floor.

Assembly stations are the locations where passengers must gather in an emergency or when the order has been given to go to the assembly stations. These are situated on the upper deck close to the rescue stations. When the alarm signal sounds (7 short and one long tone) or the crew gives the order, you must immediately go to the nearest assembly station. The ship’s crew will inform you of the situation and how to proceed.

The emergency exits are marked with «Emergency Exit» signs and lead to the rescue stations. Note the location of the emergency signs wherever you are on board.
 

Lifejackets are placed in boxes or lockers marked «Lifejackets» at or near the rescue stations. The lifejackets are to be put on when you are ordered to do so. The ship’s crew will assist you. Lifejackets for children are also available at the rescue stations. They will be handed out by the crew.

In an emergency situation the ship’s crew will lead the passengers to the rescue stations where lifeboats, life rafts etc. are situated. The officer in charge will lead the operation at the rescue stations. Nobody is allowed to enter the lifeboats, life rafts etc. until the order to board the rescue crafts/abandon ship has been given.

Lifeboats and life rafts are located on the «Boat deck» (evacuation deck). The capacity of the lifeboats and life rafts on board is 25% more than the total number of persons allowed on board.

All officers and crew are required to participate in weekly emergency drills. They are instructed and trained in all aspects of fire fighting, damage control, crowd management, passenger evacuation, communications, lifesaving and use of all safety equipment. Once a month a major rescue drill is held, where all safety equipment is tested and lifeboats and life rafts are manned and launched. The fire-fighting crew and smoke divers are trained under realistic conditions at the Fire Brigade training facility on shore. The officers and most of the crew are also thoroughly trained in first-aid treatment.

Color Line's special environmental policy commits the company to finding ways to reduce pollution of the environment. We use fuel oil with low sulphur content. We sort all waste for delivery ashore for recycling. We ask our passengers to refrain from throwing any waste overboard and to put it in a waste container so we can deliver it ashore.

Smoking in cabins is strictly forbidden. Exercise great care when smoking and only extinguish cigarettes in ashtrays.

The ship has no-smoking zones. Please show consideration to non-smokers and refrain from smoking in the no-smoking zones. This applies to electrical cigarettes as well.

In an alarm situation all lifts will normally be shut down. Stairways must be used. Handicapped persons will receive special assistance from the crew.

Causing malicious damage to any safety equipment is prohibited by law. Compensation will be demanded for any damaged equipment and the offence will be reported to the police.

All officers on Color Line’s ships are Norwegian. The remaining crew is mainly Norwegian. Everyone is proficient in both Norwegian and English.

Any use of starting fluid or jumper spray is prohibited on board.