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Coronavirus COVID-19 Information

Color Line continue to follow government advice on the Coronavirus in Norway, Germany, Denmark and Sweden.

Our departures

Cancelled and changed departures

The Norwegian government prolongs the strict measures in dealing with the spread of COVID-19. These measures have significant consequences for Color Line and the company’s operations in Norway, Denmark, Sweden and Germany.

 

 

Entry restrictions to Norway

Based on the recommendation of the FHI entry restrictions to Norway apply to Germany, Denmark and other countries (overview map and further information here). Please check ahead of each trip whether you are authorized to enter. The restrictions have different consequences for our ferry operations. If travel restrictions change our departures may also change.

Kiel-Oslo

Based on the Norwegian authorities Covid-19 measures, Color Line has decided to cancel all departures on the route Oslo-Kiel to 19.05.2021.

Cargo only:
The route is operated by Color Carrier with departure from Oslo on Tuesday, Thursday and Saturday and departure from Kiel on Wednesday, Friday and Sunday. More information.

Hirtshals–Larvik/Kristiansand:

Color Line temporarily suspends passenger traffic from Denmark to Norway, while the socially critical freight transport remains unchanged. The reason is a lack of clarity about how the regulations for entry and quarantine obligations are to be handled for passenger ships arriving in Norway. We are working to get a clarification, and hope for a reopening soon so that passengers with a valid entry to Norway can travel with Color Line from Hirtshals to Larvik or Kristiansand.

A one-way trip from Norway to Denmark according to the current rules described below is still possible. 

Rules from Norway to Denmark: You can enter Denmark if you have a valid purpose for visiting. You also have to present documentation of a negative Covid-19 test (either quick test or PCR test) upon entry. The test must be completed less than 24 hours before entry. The same applies if you have to travel through Denmark to get to another country (transit).  It is not possible to test at our terminals on departure. People who cannot present documentation on a negative test are refused to travel with Color Line.

If you are a Danish citizen, or have a residence registered in the Danish population register, you can always travel to Denmark without presenting a negative test..

All travelers are required to test within 24 hours after arrival. There are some exceptions, see the exceptions here. You are required to stay 10 days in isolation (quarantine)  after entry. You can come out of isolation when a negative result of a PCR test, taken at the earliest on the fourth day after entry,  is available.

Travel restrictions to Norway: Information can be found here.
Travel restrictions to Denmark: Information can be found here.

Strømstad-Sandefjord:

All departures of our ferries between Sweden and Norway are cancelled to 19.05.2021.

Face masks

To ensure our passengers a safe journey, Color Line has now introduced requirements for the use of face masks on board our ships. All passengers over the age of 12 must therefore wear a face mask during the entire crossing and when driving on board and ashore. You do not have to wear a face mask when you are seated at your table and consuming food and drink or in your cabin. We encourage everyone to bring a face mask, but it will also be possible to buy this at the reception on board and at check-in.

Free upgrade to FLEX

Book before 01.06. to get a free upgrade to FLEX. With a FLEX ticket you can change your ticket free of charge up to the time of departure. Only valid for departures in 2021 and only valid for crossings (car packages and cruise to Oslo). Remember to upgrade to a FLEX ticket when booking. Special conditions apply if you book a crossing with accommodation on land.

Ticket to a cancelled departure

All guests with tickets affected by a cancellation will be contacted via email. We would love to have you back on board again, and therefore offer to change your departure dates at no extra cost. If you need to change your dates again, you can do so up until 24 hours before departure.

Ticket to a regular departure

Our departures will be scheduled based on guidelines from the authorities. All guests with tickets affected by a cancellation will be contacted. If you want to cancel a booking on a departure that has not been cancelled by Color Line our general terms and conditions apply.

High service load

We are currently experiencing a high volume of calls and incoming messages.  We apologize for a longer waiting time than usual.

Safety

Safety and preventive measures

As a preventive measure, we have increased the frequency of preventive cleaning and disinfection on board our ships and in our terminals. Our crew is further informed on how to take care of people who may be infected.

Information regarding hygiene and other tips are distributed on board, both on flyers and displayed on our TV screens as below:
 

 

Infection-preventing habits

Advice from Norwegian Institute of Public Health:

A paper tissue

Over your mouth and nose protects others when you cough or sneeze. Throw the tissue away immediately. Then wash your hands.

Use a flexed elbow

When you cough or sneeze and do not have a tissue handy.

Wash your hands

Thoroughly and often, particularly when around other people.

Hand disinfectant

With alcohol based products is a good alternative when you are unable to wash your hands, for example while travelling.

 

Further information

Authorities are updating information continuously. Please visit their pages for further information: 

Norwegian Institute of Public Health: https://www.fhi.no/en/
European Centre for Disease Prevention and Control https://www.ecdc.europa.eu/en
World Health Organization: https://www.who.int/
Robert Koch Institute: https://www.rki.de/EN/Home/homepage_node.html
Statens Serum Institute: https://en.ssi.dk/
Public Health Agency of Sweden: https://www.folkhalsomyndigheten.se/the-public-health-agency-of-sweden/