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Safety first

Our main priority is for you to feel secure on board our ships. Please read more about your travel and the routines which will contribute to your safety.

Safe travel

Enjoy the fantastic holiday feeling on board

Your safety is important for us! We have implemented measures for disease control and prevention on board our ships and in our terminals. In addition, we have reduced the number of passengers we allow on board each sailing. You will therefore find our offers and facilities on board to be a little different from what you are used to. However, one thing has not changed; our staff’s commitment to ensuring you a joyful, relaxing, nice and safe holiday experience on board our ships.

Verified by DNV GL

Color Line is the first company in Norway to have been verified by DNV GL for the company's systems related to handling infection control on board ships and terminals.

What are Color Lines measure?

Measures and routines on board and in our terminals

We will at all times comply with the respective countries' government guidelines and regulations regarding COVID-19. Here are some of our most important measures:

In order to maintain the officially prescribed distance (1 meter in Norway and on board, 2 meters in Germany), we take fewer guests on board.

Increased number of disinfection stations. We encourage all our guests to use these, or even better - wash your hands.

Frequent cleaning and disinfection of frequently touched surfaces such as door handles, handrails and elevator buttons.

Distance markers on the floor in areas where people tend to gather.

A reduced number of seats in our terminals will be available in order to assist guests in keeping the social distance.

In order to meet the current rules for keeping distance, boarding and disembarkation will happen in groups, deck by deck.

If needed, we will ask our guests to leave the ship in small groups.

A reduced number of seats in our restaurants and bars in order to assist guests in keeping the social distance.

The authorities' health and safety guidelines have been changed. We now offer buffets again on our ships, with carefully adapted routines. See our routines here:

Oslo-Kiel
Kristiansand-Hirtshals
Larvik-Hirtshals

All orders and service (except our buffet service) will be handled by our staff at your table in the restaurants and in the bars on board our cruise ships.

All of our employees have undergone infection control courses

All Color Line ships have an air condition system which constantly supply fresh air - the air is not recycled.

Information containing travel advice and preemptive measures.

When booking a travel with Color Line, all passengers must, as part of the process, confirm that they have read and understood a health declaration stating that they and the group they are travelling with, do not have symptoms of COVID-19, nor have been in close contact with anyone who are infected. Passengers must also confirm that they are familiar with and will follow the governments measures for disease control and prevention. See the self declaration

According to the requirements of the Norwegian authorities, no mouth-nose protection needs to be worn on board our ships and in Norway
 

Frequently asked questions

Kiel–Oslo

When can we travel to Norway?

From July 15th travels to Norway are allowed for most European countries depending on their infection levels. Please find further information about the updated travel restrictions and openings here.

Are all the shops and facilities open on board?

All tax-free shops are open. However, the regulations for disease control and prevention will influence some of our offers on board. You will find that some will be a bit different from what you are used to, and others might be completely closed.

Will the evening shows be playing in Show Lounge?

Yes! However, in order to welcome as many guests as possible, allowing more space between each group of people, we will now have three daily shows. Everyone who wish to enjoy the show must pre-book a table.

Which activities will be open for the children during the summer?

There will be the kids show with Captain Kid. Our youth activity crew will entertain children with our fun filled activities in safe surroundings. In Adventure Planet every other game will be available and open for use. Aqualand will be open, but we encourage all guest to book in advance as their is limited number og entries available. Playrooms and Teen Plaza are temporarily closed and will open as soon as the guidelines will allow us to do so.

Frequently asked questions

Denmark-Norway

Can I travel to Norway?

From July 15th travels to Norway are allowed for most European countries depending on their infection levels. Please find further information about the updated travel restrictions and openings here.

Further information can also be found here.

Do you wish to combine several destinations and/or add overnight stays to your travel?

On our website you can only choose one destination combined with your booking. Should you wish to add new destinations, or need to add to your current booking, please contact our service center on telephone +47 22 94 42 00, and they will assist you in making the arrangements.

Are the Tax-Free shops open?

The Tax-Free shops are open from 15 June.

What will you serve in the restaurants on board?

The authorities' health and safety guidelines have been changed. We now offer buffets again on our ships, with carefully adapted routines. See the routines here:

Kristiansand-Hirtshals
Larvik-Hirtshals

What will you serve in the restaurants on board?

Regarding disease control and prevention we are able to offer the popular buffet serving again. In other restaurants delicious readymade plates will be available for you to choose from.

Are there any changes in Voyager and Business Class?

In Voyager and Business Class we will have reduced capacity and some of the seats will be unavailable. Passengers travelling together from the same household will be able to sit together. We urge everyone to keep a safe distance from each other.

What should you do?

Be considerate

Help us prevent infection and disease. Together we can get back to normal as soon as possible. This is what we expect from you:

Keep your distance - at least one metre apart

Wash your hands regularly - or use hand sanitizer

Avoid coughing or sneezing on others - use your elbow or tissue

Upon arrival in Norway you will receive a text message on your phone from the Norwegian health authorities with a link to information on how to get tested for covid-19 as well as rules for travel-quarantine. Travellers are requested to read the content in the link. If you get sick or have symptoms, self-isolate and call 116 117 for testing.

Use a payment card - avoid using cash if possible

Avoid touching items in our shops - unless you intend to purchase them

If you are ill or have been in contact with  anyone sick, especially those with respiratory symptoms, do not travel

Be at the terminal when stated and follow instructions that are given.

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