Cancellations
For cancellations of car packages (value above $ 325) the following charges apply:
30 – 15 days before departure: 10% of the ticket price.
14 – 6 days before departure: 25% of the ticket price.
5 – 24 hours before departure: 50% of the ticket price.
Less than 24 hours before departure: 100% of the ticket price.
For cancellations of full-fare tickets the following charges apply:
More than 24 hours before departure: No charge
Less than 24 hours before departure: Ticket is non-refundable, but may be used within 12 months from date of issue.
For cancellations of economy car packages, no refund will be given.
If you have booked your ticket online you can log in to view, change or cancel your ticket. You need the booking number and security code to access the site.
Log in to view, change or cancel your ticket.
