Alterations and Cancellations
Should you need to change/cancel the reservation(s), the reservation number and the security code given to you in menu 4 of the Online reservation dialogue must be entered as passwords to access this option. Remember to keep this information in a safe place.
For cancellations of travels charges may apply.
There is a charge for alterations made by the passenger – minimum $15 per alteration.
See also:
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On our round trip packages it is required that the outbound sailing must be used in order to use the return sailing. If you do not show up for the outbound sailing the return will automatically be cancelled and you will not be offered a refund.
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Color Line reserves the right to cancel any sailing, in which case the passage money will be refunded in full.
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Payment must be made when ordering. The ticket will not be refunded if cancelled. The prices are determined by supply and demand and will therefore fluctuate from one day to another and between the summer and winter seasons.
